Privacy Policy – URBANCART INTERNATIONAL (PRIVATE) LIMITED
What information do we collect?
We collect personal information such as name, phone number, email address, delivery address, and order details provided by customers during transactions.
Why do we collect personal data?
Data is collected to process orders, provide customer support, improve services, and comply with legal requirements.
Do we collect payment information?
Payment details are processed through secure third-party payment providers. We do not store sensitive card information.
How is customer data used?
Customer data is used strictly for order fulfillment, communication, marketing (where consent is provided), and service improvement.
Do we share personal data with third parties?
Data may be shared with logistics partners, payment processors, or legal authorities when required by law.
Is customer data stored securely?
We implement reasonable technical and organizational measures to protect customer information.
How long is personal data retained?
Data is retained only as long as necessary for business, legal, or regulatory purposes.
Do customers have access to their data?
Customers may request access, correction, or deletion of their personal data by contacting us.
Do we use cookies?
Our platforms may use cookies to improve user experience and website functionality.
Is data transferred internationally?
Some data may be transferred outside Pakistan for processing, subject to applicable safeguards.
How do we protect minors?
Our services are not intended for minors without parental consent.
What happens if there is a data breach?
Affected users will be informed where legally required.
Can customers opt out of marketing?
Yes, customers may opt out of promotional communications at any time.
How are policy updates handled?
Policy updates will be published and become effective immediately upon posting.
How can customers contact us regarding privacy?
Customers can contact us via phone or email for privacy-related concerns.